Monday, July 23, 2007

My 360 is on it's way back home

I just got a note from Xbox customer support saying my 360 shipped back on the 21st. I sent it in with 3 flashing red lights (AKA ring of death) around the 5th of July. I literally shipped it the day that they announced the extended warranty up to 3 years. I had to pay the $139, but supposedly they will be refunding that under the new program. I called last week and they said they were taking longer to repair/replace my system due to the fact they wanted to take extra care to make sure all was okay - in other words, they are swamped with repairs! This is the 2nd time I've sent in a system, originally purchased in April of 2006. I'll update when it's back home, safe and sound!

- Steve

No comments: